The problem here was that we went to the smallest Subway sandwich restaurant I have ever eaten at, there were 7 tables trying to service 3 buss loads of people. 5 hours), we would then be taken back to Las Vegas (this was NOT true, as we were told we would be stopping at the same mid point location for a gas stop for 20 minutes and all on the bus could grab a sandwich, use the rest room). 5 hours (this was NOT true, as the total time actually ended up being 1. There was no continental breakfast included in the overall price, though you could purchase one in the terminal! Then they told us about the tour, we were to make a stop at the Hoover Dam for some quick picture (this was true), then we would be taken to the halfway point and provide a lunch (this was true), then we were to be driven to 2 different locations in the Grand Canyon for picture taking and souvenirs for around 2. The last group of English speaking tour riders were then told about the tour and the process. When we were finally allowed to exit, we were literally hearded into a large room where we all were separated by tour type and then a further breakout by Hispanic and Chinese speaking people who were taken out of the room. When we arrived at the terminal we were stuck in the bus for 15 minutes while other tour buses unloaded and loaded. So I am so far happy, but as we picked up other tour participants at 6 other locations we were informed that we were going to be driven to the main GreyLine terminal and we would then pay the balance due and be immediately escorted to a new bus and the tour would begin. To my amazement the pickup for the tour was made on time at 5: 40 am and was told the balance due would be paid later. So I told them this was not what I was told but no exception was going to be made. Welllll as the tour neared, I called Airbridge The day before the tour and they stated I would NOT be picked up at my resort but would need to be picked up at the same time but at the SouthPoint Casino. The agent at the ticket office explained the Grand Canyon South Rim tour and stated the tour would be a 12 hour trip and there was to be a continental breakfast and lunch provided with the price of the tour ticket and they would pick me up at my WorldMark Las Vegas Resort on Las Vegas Boulevard and pay the tour balance by credit card or cash to the driver. I purchased my Grand Canyon South Rim tour downtown Las Vegas from a ticket vendor after getting a recommendation from our waiter at Smith and Wollensky’s. I would recommend this tour to all and Grayline is a great, dependable, reliable company to work with. When we boarded the bus in the morning it had been refueled and made ready for us, so that is part of being on a bus, you have to have fuel It was a lovely sunny day, although cold, that went as the plan said it would. On the way back we had two videos to watch and although long, the trip back was quick and easy, (i was impressed how Richard moved that bus along on the long trip) We also stopped for a bathroom /dinner stop to refuel the bus. The look outs were incredible and the Star of the show is the Grand Canyon her self. For us there was snow and ice on the ground so you had to be Extremely Careful. Two Stops at the South Rim, Mathers Point and Angle Bright Lodge. We had Lunch (included) at the IMAX theater location just before the Grand Canyon, and the movie was wonderful. A lot of commentary on the way to the Grand Canyon, a picture stop at the Hoover Dam, then to Kingman AZ for our morning snack and bathroom break. there were add on’s offered, no extra fees, and no pressure to purchase more. They are very well organized, and the process is simple. The process was smooth and quick, then on to our bus to the South Rim. We were picked up and taken to the tour center to board buses for the different tours. Yes a 14 hour day and they tell you that could change due to conditions. Picked up at our hotel, lunch, and plenty of time at the Grand Canyon, and back to the hotel. Yes this is a tour bus to the Grand Canyon and they delivered exactly what they advertised. He is funny, informative and cares about his passengers. We had Richard Gere as our tour guide, and he was wonderful. We booked through Gray Line and Airbridge took us out to the South Rim of the Grand Canyon.
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